Privacy Policy
The Mutual Fund Store® (TMFS) respects and PROTECTS your privacy.
Disclosure: The Mutual Fund Store® will not
disclose to outside parties any personally identifiable information
obtained from an e-mail inquiry without the consent of the customer
(except as required by subpoena or other legal process or in the
case of imminent physical harm to the customer or others). The Mutual
Fund Store® will only use outside agents, contractors, or other
companies to perform services on its behalf when that outside agency
has entered into a Confidentiality Agreement which ensures protection
of personally-identifiable TMFS client information.
Responses to E-mail Inquiries: When visitors send
e-mail inquiries to The Mutual Fund Store®, the return e-mail
address is used to answer the e-mail inquiry and communicate with
the sender. The Mutual Fund Store® does not use the return e-mail
address for any other purpose and does not share it with any third
party.
Improper Conduct: The Mutual Fund Store® may
use e-mail data if necessary to investigate and help prevent potentially
unlawful activity or activity that threatens the TMFS web site or
impedes services provided through the TMFS web site.
Updates: The Mutual Fund Store® may amend
its Privacy Policy from time to time; these changes will be posted
online and take effect as soon as they are posted. To read the company's
complete client privacy notice, please click here.
How TMFS uses and protects your personal information
PRIVACY STATEMENT
At The Mutual Fund Store® (TMFS), our commitment to protecting your privacy is very important. We value your trust and want you to understand what information we collect and how we protect and use it. We treat personal information?nonpublic information that identifies you?with respect and in accordance with our Privacy Policy.
The information we collect about you generally falls into one of the following categories:
- Information, such as your address, Social Security number, and investment objectives, which
you provide on account applications and other forms submitted to us.
- Transactional information about your accounts, such as investment choices, account
balances, and transaction history.
We use the information primarily to manage your investments. We may disclose all personal information, as described above, to companies providing services to TMFS clients on our behalf (e.g., The Mutual Fund Store, LLC, and Charles Schwab & Co.), in the following types of situations:
- Providing administrative, customer assistance, clearing, operational, or other services;
- Preparing, printing, and delivering portfolio management performance reports, confirmation
statements, and other documents;
- Executing securities transactions; or
- Maintaining or developing software for us.
In instances when TMFS must provide your personal information to a non-affiliated company, it is only as necessary to complete activities on your behalf or essential to our operation. Additionally, we require non-affiliated companies to contractually agree not to further disclose any personal customer information obtained from TMFS. TMFS does not sell any personal information in any circumstance.
To further safeguard your personal information within our company, our policy allows access to information only by individuals and departments who must have it to service your account. We maintain physical, electronic, and procedural safeguards to protect this information and treat information from our former clients with the same care used with information from current clients.
We believe the protection of your privacy is of utmost importance, and appreciate and take seriously the trust you place in us and in our ability to safeguard your personal information. Please contact your investment advisor with any questions about this Privacy Statement.
This Privacy Statement is for clients of TMFS; a listing of all TMFS companies to which this applies is on the reverse side.
March 31, 2009